

Specialisms
Complex and multiple physical injuries and conditions in adults, including:
- Upper and lower limb amputations, including multi-limb amputation.
- Upper and lower limb injuries including Brachial Plexus and joint replacements.
- Cauda Equina Syndrome.
- Internal injuries (bladder and bowel).
- Chronic pain.
- Visual loss or impairment.
- Sepsis, bone infections and vascular impairments.
- Hand injuries.
- Arthritis, including Rheumatoid and Juvenile Idiopathic.
- Neurological conditions including Functional Neurologic Disorder, MS, MND, Parkinson’s and dementia.
- Mental health conditions.
- Burns, plastics and scar management.
- Associated brain injury including post-concussion syndrome.
Clinical Currency Statement
As at September 2024, I am engaged in the role of Case Manager for Merlin Case Management for an average of 80 hours per month. I also work as OT for Merlin Case Management for an average of 20 hours per month.
Signed

Specific Injuries Experience
Pam routinely works with clients with complex neurological, orthopaedic and musculo-skeletal injuries, often resulting in the need for multiple surgeries which may include fasciectomy, joint replacement or amputation, across one or more limbs and joints.
The complex nature of the clients Pam works with frequently results in there being a neurological component to the injury or condition, either as a result of a traumatic event or through an acquired brain injury. This commonly results in there being a significant psychological or psychiatric overlay, in addition to behavioural and mood disturbances, and difficulties with executive functioning and cognitive deficits.
Pam’s clients commonly have associated vascular impairments and infections including bone infections, and inevitably associated pain conditions such as phantom pain, chronic pain and Chronic Regional Pain Syndrome.
Pam has regularly worked with clients with Cauda Equina Syndrome, both in acute and community settings and often supports clients with internal injuries and bladder care needs.
Pam also has experience working with adults managing colostomy, jejunostomy, ileostomy, and short bowel syndrome, addressing varying levels of compliance and complications. Her interventions focus primarily on managing the care team, implementing housing adaptations, facilitating transfers, and overseeing personal care. She works closely with community-based statutory services, as well as private sector teams, including dietitians, bladder and bowel specialists, GPs, and surgeons.
She also has substantial experience working with clients with sensory impairments, visual impairments in particular, both as a primary condition and as a consequence or complication of either brain injury, or rheumatological condition, such as temporal arteritis.
Pam has extensive experience of working with children and adults with burns and the resultant need for plastic surgery, both functional and cosmetic, rehabilitation and scar management. Pam’s role requires her to have
in-depth knowledge of the unique challenges that this client group face both in terms of physical rehabilitation and psychological support.
In all cases, Pam is responsible for identifying, co-ordinating and managing her clients’ care, equipment, rehabilitation and housing needs, across both statutory and private services, working towards achieving her client’s goals, maximising their independence and overall quality of life.
Employment Profile
Pam has worked as an independent Care Expert Witness with Jacqueline Webb & Co since 2012, completing detailed reports on claimants who have experienced catastrophic and life-changing injuries. Pam is experienced in attending Case Conferences and participating in Meetings of Experts, in addition to completing a wide range of other follow-up work as cases travel through the litigation process.
Pam currently works as an OT and Case Manager, primarily with clients with life changing physical and neurological conditions requiring medical and surgical intervention in addition to rehabilitation. Although Pam works autonomously, her caseload is highly varied and involves managing and working within multi-disciplinary care and therapy teams, to ensure the best outcome for each client.
Pam has extensive experience in assessing individual needs, working collaboratively with clients and their carers to maximise and maintain their potential in both the short and longer term. This includes co-ordinating and implementing bespoke packages of care, including therapy services within statutory and private services, to ensure creative and cost-effective solutions.
Given the chronic and degenerative nature of many of the clients Pam works with, she has gained extensive knowledge of joint protection and pacing principles, fatigue management and workplace ergonomic assessments which encompass predictions for future requirements in line with disease progression. She has also developed an in-depth understanding of the potential debilitating psychological implications of chronic and degenerative conditions and, the impact this may have on an individual’s day to day functioning.
Pam has a background in sensory impairment and has a caseload that includes clients with varying degrees of visual impairment, up to total visual loss.
Since qualifying as an Occupational Therapist in 2001, Pam has worked in in-patient and out-patient settings and has gained comprehensive experience, specialist skills and knowledge across a wide range of clinical areas. This has included hand therapy, burns and plastics, scar management for adults and children, neurological intensive care, neurology / brain injury, orthopaedics, rheumatology, chronic pain and general medical conditions. Her roles and focus have been to assess individual needs and to design treatment and rehab packages that would achieve patients’ short- and long-term goals, whilst providing recommendations for the necessary care and equipment that would facilitate independence and maximise functional ability.
Qualifications and Membership
- BSc (Hons) Occupational Therapy Oxford Brookes University (2001).
- British Association of Hand Therapists (BAHT) Level 1 (2003).
- British Association of Occupational Therapists (BAOT).
- Health and Care Professions Council (HCPC).
- Specialist Seating Assessments (2016).
- RCOTSS Medico-Legal Forum Committee member (2016/2017).
- Best Interest Assessor (2017).
- British Association of Brain Injury and Complex Case Management (BABICM).
- United Kingdom acquired brain injury forum (UKABIF).
- AVIVA accessible housing.
Career History
Present
Care Expert Witness
Jacqueline Webb & Co Limited
2024-Present
Independent Case Manager
2019-2024
Case Manager
Rehab Without Walls
2017-2022
Associate Lecturer
Oxford Brookes University
2017-Present
OT, Private Practice
2016-2018
Senior Occupational Therapist, Social Services
Oxfordshire County Council
2005-2016
Senior Occupational Therapist, Outreach and Rheumatology
Nuffield Orthopaedic Centre, Oxford University Hospitals NHS Trust
2002-2005
Senior Occupational Therapist, Plastics
Oxford Radcliffe Hospitals Trust
2001-2002
Basic Grade Occupational Therapist, Hand Therapy and Plastics
Wexham Park Hospital
Publications
Teaching and Lecturing
- Oxford Brookes University – associate lecturer, delivering the upper limb module (2017, 2018).
- Oxford Brookes University – associate lecturer, Mental Capacity Act (2017, 2018, 2019, 2020. 2021).
- Oxford Brookes University – associate lecturer – anatomy (2019, 2020, 2021, 2022,)
- Oxford Brookes University – Interviewing Occupational Therapy Students (2017-2018).
- Presentation on ‘Hand Function’ – In-service training programme, Nuffield Orthopaedic Centre (2016).
- School’s presentation scheme on ‘Bones and Muscles’ (2016 – 2020).
- Presentation on ‘The Charcot Ankle’ – training programme to regional junior doctors (2015).
- Formal presentation, National Rheumatoid Arthritis Society on ‘Joint Protection Principles’ (NRAS) (2012).
- ‘Occupational Therapy for Rheumatology Patients’ – training programme presentation to regional junior doctors (2010 – 2014).
- ‘Rheumatology Workshops’ for Oxford Brookes University Occupational Therapy BSc (Hons) course (2010).
- Presentation on ‘Anatomy of the Hand’ to course candidates – accredited British Association of Hand Therapists (BAHT) Level 1 course (2007).
- Presentation on visual impairment – Court of Protection conference 2022
Events recently attended
- OT Show.
- BIA legal update.
- PACE conference.
- BABICM training.
- Domestic abuse training.
- Neurological rehabilitation training day.
- Modern day slavery training.
- Managing challenging behaviours webinar.
- Manual handling update.
- Functional neurological disorder training day.
- Recognition conference.
- Motivational interviewing.
- Safeguarding Level III.
- Sleep assessment and Management
Publications
- Article on Chronic Fatigue (2019).