Who are Jacqueline Webb?

We are Britain’s No.1 Care Expert provider, with over 35 years’ experience. Our nationally-based team of Independent Care Experts produces close to 1000 reports each year, mainly in relation to injuries of a catastrophic nature. We pride ourselves on the quality of our reports and the highly trained Experts who produce them. Our Experts are clinically current and at the top of their professions in areas such as head, spinal, birth and orthopaedic injury, mental health and palliative care.

Producing excellent quantum care and equipment reports is all we have done for 35 years. We understand the needs of the personal injury and clinical negligence solicitor community. We have designed our reports, support functions, and commercial terms with you at the forefront of our thinking.

We are a privately owned business, and our owner manages our business day-to-day. We are details driven, and we sweat the small stuff.  Our reputation is “Britain’s Number 1 Rehab Cost Consultancy”.  We try to live up to that every day.

Below you can find a little more information about our head office departments and the leader of each.

Our Head Office Team

Doug Lingafelter

Owner / Director

Ever-present in the day-to-day running of the head office, Doug exudes the personal yet professional image of Jacqueline Webb. He places great emphasis on quality over quantity and is driven to maintain Jacqueline Webb’s position as Britain’s No.1 Care Expert provider.


Contact: lingafelterd@jwebb.co.uk

Aaron McGonigle

Recruitment Manager

Aaron leads the Recruitment Team.  An ever-present face at events and exhibitions, you are sure to see him on the road (or over zoom!).  Please contact him with any questions about becoming an Expert with J Webb.



Contact: mcgoniglea@jwebb.co.uk

Jenny Duffield

Expert Team Manager

Jenny has been a presence at Jacqueline Webb for over 20 years. She leads our head office expert support team, clinical mentor/quality assurance team, and coordinates ongoing training and support for all our Experts.



Contact: duffieldj@jwebb.co.uk


Head of Workflow Team

Kelly leads the Workflow Team.  Her team assists in supporting both our experts and clients to ensure that all additional work instructions are managed carefully and always delivered on-time.


Contact: workin@jwebb.co.uk


Head of Allocations Team

Will’s team is responsible for the allocation of all new case instructions, ensuring that our clients get the best expert fit for their claimants. Will also produces our popular “Will’s Webb Wonders” publication highlighting short term expert availability.

Contact: allocations@jwebb.co.uk


Head of Report Production Team

Alice and her team make sure that every piece of work produced by J Webb meets our highest quality standards. The RPA team are integral in maintaining our reputation for excellence.