Specialisms
- Complex trauma and orthopaedics.
- Lower limb amputation.
- Conditions and injuries affecting the joints.
- Spinal fractures.
- Associated cancer.
- Associated terminal illness/palliative care.
- Associated pain.
- Associated mental health.
- Associated mild brain injury.
- Associated internal injuries.
Clinical Currency Statement
As at February 2026, I am engaged in the role of Case Manager for Unite Professionals for an average of 60 hours per month.
I also work as Training Lead for Unite Professionals for an average of 24 hours per month.
Signed
Specific Injuries Experience
Margot is a Case Manager for adult clients suffering mainly from severe traumatic orthopaedic injuries, lower limb amputations and spinal fractures. Many of the individuals Margot works with also have associated pain and mental health issues and some have brain injuries, or internal injuries which require careful attention and management.
Margot works closely with the individuals to manage and co-ordinate their care, equipment, adaptations and transportation needs. Seeing clients at varying stages of their rehabilitation journey provides Margot with an understanding of an individual’s developing needs over time.
Margot has prior extensive experience of working with this client group through her work in Integrated Community NHS Services, where she carried out holistic assessments and used her wealth of knowledge to create new care packages and adjust existing care packages to suit changing needs. She also had direct and regular contact with Social Care and NHS Continuing Health Care to negotiate ongoing, longer term support.
Margot has substantial prior experience of working with clients with terminal illnesses and palliative care needs (including cancer care).
Employment Profile
Margot has significant experience of working in health and social care settings through her work in integrated community services.
She currently acts as a Training Lead and Case Manager for a case management company. Her experience enables her to utilize and interpret clinical information from multi-disciplinary teams in order to recommend care, equipment and housing and manage the ongoing rehabilitation programme created. In her Training Lead role, Margot delivers training to case managers, solicitors and insurers.
Her prior work in the community involved a significant level of complex discharge management and liaison/negotiation with ongoing community services, which often requires difficult discussions to secure the right level of support.
Through her work in Australia and her current Case Management work, Margot has demonstrated that she is highly competent in producing initial needs/workplace assessments, followed by active case management, creating achievable goals and identifying suitable duties for a phased return to a client’s pre-injury duties.
Margot supplemented her undergraduate studies by working in hands-on care settings and in trauma and orthopaedic rehabilitation services. This gives Margot a unique and credible insight into the practical applications of hands-on care.
Qualifications and Membership
- Bachelor of Applied Science (Occupational Therapy), University of Western Sydney (2012).
- Health and Care Professions Council Registered (HCPC).
- British Association of Occupational Therapists (BAOT).
- Australian Health Practitioner Registration (AHPRA).
- Case Management Society (CMSUK).
- British Associate of Brian Injury and Complex Case Management (BABICM).
- Institute of Registered Case Managers (IRCM).
- 2024 CMSUK award for ‘Partnership Initiative of the Year’.
- 2025 CMSUK award for ‘Catastrophic Case Manager of the Year’.
Career History
Present
Care Expert Witness
Jacqueline Webb & Co Limited
2025-Present
Training Lead & Case Manager
Unite Professionals Limited
2024-2025
Training Lead, Clinical Supervisor and Case Manager
Unite Professionals Limited
2021-2024
Case Manager & Clinical Lead/Senior Clinical Lead
Unite Professionals Limited
2018-2021
Case Manager
Unite Professionals Limited
2019-2021
Associate Occupational Therapist
Enable Therapy Services
2018-2022
Band 6 Senior Occupational Therapist (Locum)
Leeds Community Healthcare NHS Trust – Integrated Neighbourhood Team, Middleton and Pudsey
2017-2018
Occupational Therapist
Healthe Care Australia – Maitland Private Hospital and Lingard Private Hospital, Australia.
2015-2017
Senior Rehabilitation Consultant/Occupational Therapist
Rehabilitation Services Pty Ltd, Newcastle, Australia.
2013-2015
Band 6 Occupational Therapist
Intermediate Care Team (Community Rehabilitation and ‘Community Intermediate Care’ bed facility)
2013
Band 5 Occupational Therapist and Reablement Team Leader
Central and North West London NHS Foundation Trust – Carelink, Community Rehabilitation, St. Pancras Hospital
2009-2010
Occupational Therapy Assistant
Lawrence Hargrave Private Hospital (Ramsay Health Hospital), Australia
Publications
Scientific Poster, ‘Disability, Sexuality and Occupational Therapy: The Naked Truth’, selected to be presented at the Occupational Therapy Australia 25th National Conference and Exhibition, Adelaide, 2013.