Specialisms
- Brain Injury (Acquired and Traumatic)
- Long-Term Neurological Conditions such as Stroke, Multiple Sclerosis and Parkinson’s Disease
- Orthopaedic Injury
- Amputation (Lower Limb)
- Terminal Illness requiring Palliative Care (e.g., Cancer, Mesothelioma)
- Cerebral Palsy (Adults)
- Associated Spinal Fractures
- Associated Cognitive Impairment and Challenging Behaviours
- Associated Chronic Pain
Clinical Currency Statement
As at May 2023, I am engaged in the role of case manager for Community Case Management Services Limited for an average of 55 hours per month.
Signed
Specific Injuries Experience
Louise has been a case manager since 2019. Whilst she has a special interest in the field of brain injury and complex neurological conditions, Louise also has a wealth of experience in supporting adults who have suffered orthopaedic injury, lower limb amputation, cerebral palsy and terminal illnesses. She would be confident to take these cases in isolation from a brain injury.
Many of the individuals that Louise works with also present with a range of co-morbidities including spinal injury (fractures), cognitive impairment, challenging behaviours and chronic pain.
With vast experience of carrying out holistic assessments of individuals with life-changing injuries, Louise is highly knowledgeable at recognising, co-ordinating and managing her client’s immediate and ongoing care needs. She works closely with her clients and their family to set rehabilitation goals and plans to maximise potential and promote independence so far as possible.
Employment Profile
Louise has over 20 years’ clinical experience working within both the NHS and private sector. Immediately prior to moving into case management, she spent several years as part of a multi-disciplinary team facilitating holistic goals, therapy and care to support end of life and palliative patients and their families.
She has extensive management experience and has chaired and supervised clinical and managerial teams across many services. She was a founding member of an award-winning frailty team in South Manchester in 2014.
Louise became a case manager with Community Case Management Services Ltd in 2019. Managing catastrophically injured clients, Louise is responsible for carrying out environmental visits to identify and implement any recommendations relating to care, property suitability, equipment, seating and transport. As a case manager, Louise is well versed in facilitating the recruitment and monitoring of care support staff – both agency and directly recruited. In addition to organising multi-disciplinary care and therapy teams, Louise is adept at undertaking complex capacity assessments to assist with planning and reviewing care packages. When required, she acts as an advocate in the best interests of her client.
Louise regularly completes detailed initial needs assessments (INA), costings of equipment and therapy reports and update reports for solicitors and deputies. Working with a mix of pre- and post-settlement cases, she liaises with the wider litigation team to support her clients through the legal process.
Qualifications and Membership
- BSc (Hons) Physiotherapy, Salford University (1998)
- Post Graduate Diploma – Ethics of Health, Liverpool University (2010)
- Member of The Chartered Society of Physiotherapy (MCSP)
- Member of The Health & Care Professions Council (HCPC)
- Member of British Association of Brain Injury & Complex Case Management (BABICM)
- Member of The Association of Chartered Physiotherapists in Neurology (ACPIN)
Career History
Present
Care Expert Witness
Jacqueline Webb & Co Limited
2019 to Present
Case Manager
Community Case Management Services Limited
2017 to 2021
Band 7 Physiotherapist
Halton Haven Hospice, Runcorn, Cheshire
2017 to 2017
Locum Physiotherapist in Intermediate Care
Wirral Community Trust
2016 to 2017
Locum Physiotherapist on Acute Medical Wards
Glan Clywd Hospital, Denbighshire, Wales
2015 to 2016
Locum Physiotherapist
5 Boroughs Partnership, Liverpool
2015 to 2015
Locum Physiotherapist, Community Team
Wirral Community Trust
2014 to 2015
Locum Physiotherapist, Community Team
University Hospital of South Manchester
2013 to 2014
Locum Physiotherapist in Respiratory Care
Liverpool Community Health
2013 to 2013
Locum Physiotherapist
Marie Curie Hospice, Liverpool
2012 to 2013
Locum Physiotherapist, Rapid Access Team
Wirral Community Trust
2011 to 2012
Locum Community Neuro and General Community Team Physiotherapist
Liverpool Community Health
2008 to 2011
Clinical Effectiveness Manager
NHS Wirral, Birkenhead, Wirral
2003 to 2008
Band 7 Physiotherapist, Community Team and Musculoskeletal Outpatients
NHS Trust – St. Catherine’s Hospital, Tranmere, Wirral