Louise Goodall
RN (Adult)
Specialisms
Adults (18+)
- Acquired and traumatic brain injury (all severities)
- Cerebral palsy
- Cognitive impairment and challenging behaviours
- Neurological conditions (e.g. stroke)
- Associated orthopaedic injuries
- Associated mental health
- Associated visual or hearing impairment
Clinical Currency Statement
As at August 2026, I am engaged in the role of Clinical Case Manager for Total Case Management for an average of 120 hours per month.
Signed
Employment Profile
Louise is an experienced Case Manager and Registered Adult Nurse with over 20 years’ experience supporting individuals with complex health and care needs. Since 2018, she has specialised in case management for adults with acquired and traumatic brain injury, cerebral palsy and other complex neurological conditions, providing comprehensive case management throughout the litigation process, both pre- and post-settlement.
Her clinical and case management experience has given her specialist expertise in assessing present and future care needs, designing, implementing and reviewing complex care packages, coordinating multidisciplinary rehabilitation, managing risk and safeguarding issues. This provides a strong foundation for delivering balanced, evidence-based opinions on care, case management, therapy, equipment and accommodation requirements.
Louise works closely with litigation solicitors, Court of Protection Deputies, treating clinicians, clients and their families to ensure care provision is appropriate, proportionate and responsive to each individual’s needs. She assesses equipment and environmental requirements alongside Occupational Therapists and other members of the multidisciplinary team, and makes recommendations relating to moving and handling, specialist equipment, wheelchair-accessible vehicles, and property adaptations that promote safety, independence, and effective care delivery.
Her work includes supporting individuals with complex cognitive, behavioural and physical impairments, including impulsivity, reduced insight, challenging behaviours and communication difficulties.
Louise’s previous senior leadership roles within complex care services included responsibility for assessing care needs, developing and reviewing care plans, recruiting and supervising staff, delivering clinical supervision and liaising with commissioning teams. This experience continues to inform her balanced and pragmatic approach to assessing care and equipment provision.
She is committed to maintaining the highest professional standards and regularly undertakes continuous professional development (CPD). She attends specialist training, conferences and professional forums to ensure her knowledge remains current and that her opinions reflect the latest evidence, guidance and best practice.
Qualifications and Membership
- Registered Nurse (Adult), Level 5 Diploma, Nottingham University (1998)
- Teaching and Assessing in Clinical Practice, Salford University (2000)
- General Intensive Care Nursing, Liverpool John Moores University (2002)
- Specialist Community Public Health Nursing (Health Visitor), 2:1 Degree, Liverpool John Moores University (2014)
- Nursing & Midwifery Council (NMC)
- British Association of Brain Injury & Complex Case Management (BABICM)
- Institute of Registered Case Managers (IRCM)
Career History
Present
Care Expert Witness
Jacqueline Webb & Co. Ltd
2018 to present
Case Manager
Total Case Management
2017 to 2018
Lead Children’s Nurse/Nurse Manager
Love Nursing/Raye of Sunshine Care Services
2014 to 2017
Health Visitor
Liverpool Community Health NHS Trust
2013 to 2014
Student Health Visitor
5 Boroughs Partnership NHS Foundation Trust
2010 to 2013
Looked After Children’s Nurse
5 Boroughs Partnership NHS Foundation Trust
2008 to 2010
Staff Nurse, PICU
Alder Hey Children’s NHS Foundation Trust
2007 to 2008
Medical Nursing Agency, Staff Nurse
1999 to 2007
Staff Nurse, Critical Care Unit
Liverpool Heart and Chest Hospital NHS Foundation Trust
1998 to 1999
Staff Nurse
Royal Liverpool and Broadgreen University NHS Trust