Specialisms
OT and Case Manager experienced in working with adults and children with:
- Brain injury (traumatic and acquired).
- Challenging behaviours and cognitive impairments.
- Neurological conditions.
- Complex orthopaedic injuries.
- Brachial Plexus.
- Cerebral Palsy.
- Associated mental health issues.
- Associated Functional Neurological Disorder (FND)
- Associated pain.
- Associated visual and/or hearing loss.
- Associated spinal/spinal cord injury.
- Associated visual and/or hearing loss.
- Associated spinal/spinal cord injury.
Clinical Currency Statement
As at January 2026, I am engaged in the role of Case Manager for 3HUB Case Management Community for an average of 112 hours per month.
Signed
Specific Injuries Experience
Joyce is a highly experienced Case Manager who has worked extensively with adults and children with brain injury and other neurological impairments, including birth injuries. She is particularly adept in supporting and managing clients with challenging behaviours.
Joyce has substantial experience in setting up and managing care, including agency and directly employed care packages.
Joyce has extensive clinical experience working with clients (both adults and children) with Cerebral Palsy. Her focus with these clients is often on improving function, supporting access to education in the most appropriate placement, and providing vocational rehabilitation. Joyce is confident in resourcing appropriate aids and equipment, as well as assisting her client in moving into either suitably adapted rental or purchased properties. She also has high-level experience setting up and supporting her clients as they undergo independent living trials.
Joyce also has significant experience in working with clients with complex orthopaedic injuries and Brachial Plexus injuries, and has supported clients with spinal injuries in addition to their brain injury or other orthopaedic injuries.
Joyce regularly supports clients who have mental health, pain, visual/hearing impairment, sensory difficulties and Functional Neurological Disorders alongside their primary injuries.
Employment Profile
Throughout her career as an Occupational Therapist and Case Manager, Joyce has developed a significant level of experience in managing clients with complex and life-changing brain injuries. Joyce has worked with clients of all ages with acquired/traumatic brain injury, Functional Neurological Disorder and complex orthopaedic conditions, many with very challenging behaviours, for over 29 years in both inpatient, community and Case Management settings. She has also case managed children with Cerebral Palsy and other neurological conditions. Joyce is adept at managing conflicts in challenging family situations and has a style which puts clients at ease. She is experienced in managing complex 24-hour care packages with team leaders, and co-ordinating multi-disciplinary teams to provide focused rehabilitation packages. She is also aware of the benefits of specific and qualified care support from specialist agencies. Joyce has supported clients in purchasing suitable properties and has been integral in recommending major adaptations to enable them to live in properties that meet their individual, bespoke needs.
Joyce has attended numerous case conferences and participated in expert meetings. She has also completed Courtroom Skills Familiarisation.
Qualifications and Membership
- Health & Care Professions Council (HCPC).
- British Association of Occupational Therapists (BAOT).
- College of Occupational Therapy Specialist Section – Neurological Practice (COTSS NP).
- British Association of Brain Injury Case Managers (BABICM).
- Institute of Registered Case Managers (IRCM_
- Qualified Best Interest Assessor (BIA).
- MSc Advanced Occupational Therapy (University of Northampton) 2012.
- BSc (Hons) Occupational Therapy (University of Zimbabwe) 1996.
Career History
Present
Care Expert Witness
Jacqueline Webb & Company Limited
2024-Present
Case Manager
3HUB Case Management Community
2021-2025
Case Manager
Harrison Associates
2022-2024
Case Manager
NeuroHealth Case Management Services
2010-2021
Case Manager
Rehab Without Walls
2006-2010
Senior 1 Occupational Therapist
Brain Injury Rehabilitation Trust, Milton Keynes
2005-2006
Community Learning Disabilities Senior II Occupational Therapist
South Essex Partnership NHS Trust
2001-2005
Adult & Paediatric Neurology Principal Therapist
St Giles Medical Rehabilitation Centre (Zimbabwe)
1997-2001
Basic Grade, Senior & District Occupational Therapist
Chinhoyi Provincial Hospital (Zimbabwe)