

Specialisms
- Challenging behaviours and cognitive impairments.
- Neurological conditions.
- Complex orthopaedic injuries (including spinal fractures).
- Brachial Plexus.
- Cerebral Palsy.
- Associated mental health issues.
- Associated internal injuries.
- Associated pain.
Clinical Currency Statement
As at June 2020, I am engaged in the role of Case Manager for Rehab Without Walls for an average of 112 hours per month.
Signed

Specific Injuries Experience
Joyce is a highly experienced Case Manager who has worked extensively with adults and children with brain injury or other neurological impairments, including birth injuries. She is particularly adept in supporting and managing clients with challenging behaviours.
Joyce has a high level of recent clinical experience in managing clients who have Cerebral Palsy, both adults and children. Her focus with these clients is typically on function and mobility and she is confident in resourcing appropriate aids and equipment for them.
Joyce has significant experience working with clients with Brachial Plexus injuries and spinal injuries, including fractures. Many of her clients often have significant complex orthopaedic injuries too, and Joyce is very competent in addressing these issues.
Joyce is also competent in supporting those with mental health issues relating to their injuries and has had some regular experience in supporting clients with pain issues, including CRPS, following traumatic injury.
Employment Profile
Throughout her career as an Occupational Therapist, Joyce has developed a significant level of experience in managing clients with complex and life changing brain injuries. Joyce has worked with clients with acquired brain injury and complex orthopaedic conditions, many with very challenging behaviours, for over 10 years in both inpatient and Case Management settings.
She has also case managed children with Cerebral Palsy. Joyce is adept in managing conflicts in challenging family situations and has a style which puts clients at ease. She is experienced in managing complex 24-hour care packages, with team leaders, and co-ordinating multi-disciplinary teams to provide focused rehabilitation packages.
She is also aware of the benefits of specific and qualified care support from specialist agencies. Joyce has supported clients to purchase suitable properties and she has been integral in recommending major adaptations, to allow clients to remain at home.
Qualifications and Membership
- BSc (Hons) Occupational Therapy (University of Zimbabwe) (1996).
- MSc Advanced Occupational Therapy (University of Northampton) (2012).
- Royal College of Occupational Therapy – Specialist Section – Neurological Practice (RCOTSS-NP).
- Member of the Health and Care Professions Council (HCPC).
- British Association of Brain Injury Case Managers (BABICM).
- Qualified Best Interest Assessor (BIA).
Career History
Present
Care Expert
Jacqueline Webb & Company Ltd
2010-Present
Case Manager
Rehab Without Walls
2006-2010
Senior 1 Occupational Therapist
Brain Injury Rehabilitation Trust – Milton Keynes
2005-2006
Community Learning Disabilities Senior II Occupational Therapist
South Essex Partnership NHS Trust
2001-2005
Adult & Paediatric Neurology Principal Therapist
St Giles Medical Rehabilitation Centre (Zimbabwe)
1997-2001
Basic Grade, Senior & District Occupational Therapist
Chinhoyi Provincial Hospital (Zimbabwe)