- Traumatic and acquired brain injury.
- Long-term neurological impairments.
- Cognitive impairments and challenging behaviours.
- Associated orthopaedic injuries.
- Associated pain and fatigue.
- Associated mental health issues.
Clinical Currency Statement
As at June 2020, I am engaged in the role of Case Manager for West Country Case Management Ltd for an average of 65 hours per month. I also work as an Occupational Therapist for an average of 10 hours per month.
Specific Injuries Experience
Lucy is a highly experienced specialist neurological Occupational Therapist and Case Manager. For over 20 years she has worked with survivors of traumatic brain injury and their families in a wide range of clinical settings including acute and community-based services, the NHS and the charity sector.
With over 10 years’ experience as an independent specialist neurological Occupational Therapist in private practice, Lucy has a comprehensive knowledge of managing the expectations of clients and their families, and understands the common issues and long-term, frequently unpredictable challenges of brain injury.
As a Case Manager, Lucy works with clients who have wide ranging complex needs, including severe cognitive, psychological and behavioural issues as a result of brain injury, and has been responsible for the planning, recruitment and training of carers in order to provide appropriate and long-term care and support. She has good experience of completing and compiling reports and documentation for use in the litigation process.
Lucy’s extensive experience has provided her with a comprehensive understanding of the wider issues commonly linked with brain injury. These include chronic pain, fatigue and changes in behavioural and mental health. Additionally, many of Lucy’s clients have sustained other traumatic impairments alongside their brain injury, including orthopaedic injury and peripheral soft tissue injuries and fractures.
Lucy began her career as an Occupational Therapist in 1994. She currently works as an independent specialist neurological Occupational Therapist in private practice, and as a Case Manager for West Country Case Management. Her caseload includes clients with varying degrees of brain injury severity, providing her with a broad spectrum of knowledge and experience.
Lucy is responsible for the varied ongoing support needs of her clients, including the management and co-ordination of care packages and any further therapies required. She also facilitates the assessment, purchase and implementation of appropriate equipment and adaptations for her clients.
Many of Lucy’s clients require significant care input from either agency or directly employed sources, but she is also experienced in organising independent living trials with more limited support. In this role Lucy has been able to utilise her 20 years of brain injury experience to support clients and their families during litigation claims, including post settlement.
Prior to Case Management, Lucy worked within Headway Dorset, who held the countywide contract for community brain injury services. As a Consultant Occupational Therapist, she was responsible for supporting survivors of traumatic brain injury and their families and facilitating multi-disciplinary support from limited statutory funding, and a number of clinical and workshop settings.
Earlier in her career Lucy held a number of acute and community NHS positions, typically working with adults presenting with numerous complex neurological disabilities. Her work also included four years as a Senior Occupational Therapist at the Duke of Cornwall Spinal Treatment Centre at Salisbury District Hospital, providing rehabilitation to individuals affected by traumatic spinal cord injury and non-progressive spinal cord disease.
Lucy is passionate about neuro-rehabilitation and is committed to continuing her professional development by keeping abreast of current research, practice guidelines and protocols.She is a member of several specialist groups for neurological and cognitive rehabilitation.
Qualifications and Membership
- BSc (Hons) in Occupational Therapy, University of Exeter (1994).
- Royal College Occupational Therapists (RCOT).
- British Association of Occupational Therapists (BAOT).
- Member of the Health and Care Professions Council (HCPC).
- Royal College Occupational Therapy – Specialist Section – Neurological Practice (RCOTSS-NP).
- Member of the British Association of Brain Injury Case Managers (BABICM).
- Member of the Society for Cognitive Rehabilitation.
Jacqueline Webb & Company Ltd
Westcountry Case Management Ltd
Independent Neurological Specialist Occupational Therapist
Consultant Occupational Therapist
Band 7 Occupational Therapist
Forest Dene Neuro Unit, Christchurch Hospital
Band 7 Occupational Therapist – Medical wards
Princess Alexandra Hospital, Harlow
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Royal Bournemouth and Christchurch Hospitals
Band 6 Occupational Therapist – Locum
Royal Bournemouth Hospital
Band 6 Occupational Therapist
Duke of Cornwall Spinal Treatment Centre, Salisbury Hospital
Band 5 Occupational Therapist – Physical disabilities rotation
Plymouth Hospitals NHS Trust