Specialisms
- Brain injury (traumatic or acquired).
- Post-concussion syndrome.
- Physical disability including orthopaedic injuries.
- Mental health (including PTSD, mood disorders, personality disorders and psychosis).
- Internal injuries (including stomas).
- Dementia.
- Non-Complex Evaluations.
Clinical Currency Statement
As at January 2026, I am engaged in the role of Case Manager for Phoenix Rehab TRL Ltd for an average of 80 hours per month
Signed
Specific Injuries Experience
As an independent Case Manager and Occupational Therapist, Carol manages the ongoing care, support, equipment and housing needs of adult clients who have acquired and traumatic brain injuries, internal injuries, and a range of orthopaedic injuries and complex mental health disorders.
Employment Profile
Carol qualified as an Occupational Therapist in 1999 and has extensive experience working with clients who present with a wide range of complex needs across both hospital and community settings.
She has a longstanding specialist interest in mental health and has supported individuals with psychosis, anxiety, depression and eating disorders in acute and community environments. As an Approved Mental Health Professional (AMHP), Carol conducted assessments under the Mental Health Act and, where necessary, made applications for compulsory hospital detention.
Carol has also held senior roles within statutory services, including Care Co-ordinator within a Community Mental Health Team. In this role, she supported adults aged 65 and over living in the community with severe and enduring mental illness or dementia, often alongside significant physical disability.
Carol has worked as a Case Manager since 2016. She currently works as an independent Case Manager and Occupational Therapist, supporting clients who have sustained brain injuries, complex orthopaedic injuries, mental disorders, and age-related cognitive impairments.
Throughout her career Carol has gained an in-depth understanding of the impact of illness and disability on a person’s level of function and quality of life, which she aims to translate directly to the work she produces as a Care Expert. Since joining Jacqueline Webb & Co in 2012, Carol has attended numerous case conferences and participated in expert meetings. She has also completed Courtroom Skills Familiarisation.
Qualifications and Membership
- BSc (Hons) Occupational Therapy, Coventry University (1999).
- MA Advanced Mental Health Practice, Bournemouth University (2019).
- Royal College of Occupational Therapists (RCOT).
- Health and Care Professions Council (HCPC).
- Institute of Registered Case Managers (IRCM).
- Case Management Society UK (CMSUK).
Career History
Present
Care Expert Witness
Jacqueline Webb & Co Limited
2019-Present
Occupational Therapist and Case Manager
Phoenix Rehab TRL Ltd
2016-2019
Case Manager
Brownbill Associates Limited
2014-2024
Approved Mental Health Professional
Buckinghamshire County Council
2014-2017
Best Interests Assessor
Buckinghamshire County Council
2014-2016
Care Co-ordinator
Oxford Health NHS Trust
2009-2014
Band 6 Clinical Lead Occupational Therapist – Older Adults
Kingshill Day Hospital, Oxford Health NHS Trust
2005-2009
Band 6 Occupational Therapist – Young Onset Dementia Service
Oxfordshire and Buckinghamshire NHS Trust
2001-2005
Senior II Occupational Therapist
Broadmoor Hospital, West London Mental Health NHS Trust
1991-2001
Basic Grade OT Rotation – Medicine & Surgery/A&E/Orthopaedics/Acute Psychiatry
Frimley Park Hospital NHS Trust